Chris Marsh, Research Director for 451 Research, joins a panel of Smartsheet customers to share industry insights into how to best manage work at scale. You’ll hear from business experts from Motus, Roche Diagnostics, and Western Digital as they describe the lessons learned and best practices they used to deploy their solutions for IT PMO, Professional Services, and more. You’ll see these solutions in action, and learn how the solutions were developed and deployed.
Keeping clinical trials and research on track and in compliance, managing the training and certification process for healthcare workers, and providing seamless records handoffs between on-duty staff — Smartsheet helps drive better efficiency and accuracy in the healthcare industry, which can lead to a better patient experience. Hear how healthcare industry leaders from the University of Utah, Karyopharm, and Aspen Medical International use Smartsheet to better serve their patients.
In this session, construction leaders from Kiewit, Top Shelf Real Estate Advisors, and Chipman Design Architecture share how they use Smartsheet to improve field operations, quality control, and organizational efficiency — all while improving job satisfaction by maintaining transparency between clients and project teams. You'll hear how the use of Smartsheet forms, reports, and dashboards help teams rapidly adjust to changing priorities — and keep work on track.
1:00 PM to
Customer Panel: Smartsheet in Customer-Centric Operations
From better, faster customer onboarding to account management and reporting, organizations such as Marketo and SAP are using Smartsheet to raise the bar on their customer-centric operations. In this session, you'll hear from experts in customer engagement, and learn how they manage multiple aspects of the customer lifecycle in Smartsheet.
With mergers & acquisitions on the rise - potentially growing by 20-40% in the coming 3 years - managing these complex transactions quickly and effectively is increasingly critical. In this session, you'll hear from customers BDO and Koppers on how they optimized their recent M&A processes with Smartsheet, from accelerating deal closure and integration processes, to providing clear program visibility.
Come see and learn what a world-class environment within Smartsheet looks and feels like — create a Smartsheet eco-system. Engage your entire organization, from C-suite to front-line workers, in collaboration to drive the business forward. You'll think of Smartsheet in a whole different way — learn how to create a centralized eco-system to create community and navigation that drives the entire business forward.
Extraordinary marketers rely on Smartsheet to capture their next big ideas – and make them happen. In this session, marketing experts from Fortune Brands, IQVIA, and Southeastern Grocers will give you insight into using Smartsheet to align sales and marketing, automate budget management, and share insights with leadership.
Smartsheet was created to enable full transparency into work execution. But in some cases, this is not an attainable goal. Come learn about a new solution that will help you create views into your work processes, control what users can edit, and even how you can manage single row processes at scale better. This session will walk through a new product that helps you to collaborate with more people without the fear that they will break your tracking processes.
In this session, you'll learn how Office Depot is using Smartsheet to manage a massive business transformation: refitting acquired locations into Office Depot locations. With speed to execution as the driving principle, the team uses Smartsheet to increase visibility, track decisions, provide executive reporting, streamline approvals, IT and infrastructure project management, and more.
2:15 PM to
Behind the Curtain: How Smartsheet Uses Smartsheet in Product Development
We're committed to helping businesses all around the world work better — including our own! Smartsheet uses Smartsheet all day, every day, and in this session, you'll see how we push the boundaries of our application to accomplish amazing things in product development, from managing our backlog, sprints, and releases, to planning our entire roadmap and more.
3:45 PM to
Behind the Curtain: How Smartsheet Uses Smartsheet in Sales
Learn how hundreds of our salespeople experience onboarding using Smartsheet, how our sales leaders leverage dashboards to gain visibility to rep performance, and how our sales enablement team builds, tracks, and manages each new hire experience at scale. In the second half of this session, learn how Smartsheet manages sales forecasting at scale and the way we align account teams around key opportunities to reduce risk and improve win rates.
3:45 PM to
Artificial Intelligence and the Enterprise: A Conversation with Converse.AI
This year, Smartsheet acquired Converse.AI, a UK-based pioneer in intelligent bot technology. In this session, you'll hear from an enterprise customer and from Converse.AI founder and CEO Tony Lucas how AI technologies are making a huge impact on the enterprise customer - and helping them innovate ahead of their competitors.
3:45 PM to
Track Your Key Initiatives With Project Portfolio Reporting
Explore options for building a cross-project portfolio view, and find one that is right for your organization. In this session, you'll learn about new custom project fields and how to use them to classify work into multiple portfolios, from demand management to project funding, resource planning, portfolio monitoring, and more.
In this session, you'll hear how Smartsheet customers Nordstrom, Ogilvy, and Carolina CAT use our platform to advance their organizations' project management capabilities to increase effectiveness and drive business. Smartsheet standardizes key project elements, increases speed and transparency, and improves collaboration. You'll learn ways to take your own project management to the next level using Smartsheet.
11:00 AM to
Designing Solutions at Scale: Advanced Use of Control Center
In this session, we dive deeper into Control Center. Our technical product team will walk you through the essentials of creating a blueprint for your program. Attend this session to get insights into how to set up intake processes, how to manage metadata about your programs, the keys to reporting, summary rollups and aggregate dashboards, and learn the keys to global updates and project archiving.