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ENGAGE 2020 Agenda

Agenda

Thursday, Oct. 1 

9 a.m. to 3 p.m. PDT  |  Noon to 6 p.m. EDT

Sessions will be available on-demand following the live event.

EMEA Oct. 6  |  APAC Oct. 13

By track

By start time

General Sessions

9:00 AM - 10:30 AM PDT

Live broadcast: Opening Keynote & Product Announcements

Join us live for what’s new and what’s next from Smartsheet; customer innovation: Join us live for fresh inspiration; closing: Join us live for a celebration of our community.

11:30 AM - 12:30 PM PDT

Live: Smartsheet Executive Q&A

Join our executive team for this live discussion.

2:30 PM - 3:00 PM PDT

Live: Community Celebration with Michael Franti

It wouldn't be ENGAGE without a party! Join us live for some fun and surprises as we celebrate you.

Start From the Beginning

10:45 AM - 11:15 AM PDT

Get Started With Smartsheet

What exactly IS Smartsheet? And what do you need to know before you get started? In this session, we’ll review the components of Smartsheet and also the key information to get familiar before you dive in and start working in Smartsheet – including components, user types, and permissions.

12:30 PM - 12:45 PM PDT

Sheet Fundamentals

What exactly IS Smartsheet and how do you get started? In this session, we’ll cover the basics.

12:45 PM - 1:00 PM PDT

Collaboration Fundamentals

Collaboration is a main ingredient for any successful team. Join us to learn our best collaboration hacks and strategies to bring your team together.

1:00 PM - 1:15 PM PDT

Reporting and Dashboard Fundamentals

Learn different strategies for shining light on the work your team has in-flight. Cut down on status reports and drive improved decision making.

1:15 PM - 1:30 PM PDT

Project Management and Content Collaboration Fundamentals

Join us to learn about how to set up and manage a project sheet and how to effectively collaborate on content with your team.

1:30 PM - 2:30 PM PDT

Fundamentals of Building a Solution

In this session, we’ll take the basics you’ve learned about Smartsheet and build an end-to-end solution together.

Turn To-do Into Done

10:45 AM - 11:15 AM PDT

Product Roadmap Showcase

Come see some of our newly released capabilities in action, including new enhancements to dashboards, reports, and more.

12:30 PM - 12:45 PM PDT

Manage Document Workflows Faster

Join us to see how you can quickly generate customized documents from Smartsheet, so your team can move forward with speed and confidence.

12:45 PM - 1:00 PM PDT

Seamless Content Collaboration Made Easy

In this session, we’ll show you how to get a variety of content reviewed and approved faster in Smartsheet, while tracking each step along the way.

1:00 PM - 1:15 PM PDT

Work Anywhere: Unlocking the Potential of the Re-Designed Mobile App

Whether you’re an old pro or interested in new ways to use Smartsheet on your phone, join us for a deep dive into new features (and tips!) to make the most of our mobile app.

1:15 PM - 1:30 PM PDT

Automation, Unlocked: Build Workflows to Do Your Work

Learn how to build code-free, automated solutions in Smartsheet, designed to reduce the amount of time you spend on repetitive, manual work.

1:30 PM - 2:30 PM PDT

From Intake to Archive: The Anatomy of a Complete Solution

In this session, we’ll bring everything together to create a complete project intake solution in Smartsheet.

Process Perfection

10:45 AM - 11:15 AM PDT

Built to Last: New Solutions to Scale Program Across Your Enterprise

Come see how some of our advanced capabilities form the foundation for complex solutions – and building them is easier than ever.

12:30 PM - 12:45 PM PDT

Request Management Nirvana: How to Use Smartsheet to Master Multi-step Processes

In this session, you’ll learn how to collect information using forms and manage multi-step processes like work ticketing and vendor management.

12:45 PM - 1:00 PM PDT

Solution Building Best Practices

Streamline your work and simplify your team's experience with newly released capabilities, announced at ENGAGE'20.

1:00 PM - 1:15 PM PDT

Connect Your Tech Ecosystem to Knock Down Information Silos

Take your work to the next level by being able to easily manipulate, track, plan, and collaborate on data from across your tech stack.

1:15 PM - 1:30 PM PDT

Automate Workflows and Share Data Across Enterprise Platforms With Bridge by Smartsheet

Join us to tour our out-of-box integrations and learn ways to build your own workflows (without a single line of code) with CRM tools, chatbots, and advanced Smartsheet functionality.

1:30 PM - 2:30 PM PDT

Customer Spotlight: How to Scale Process From a Single Team to Your Entire Company

See it all come together in this session led by a Smartsheet customer who is bringing dynamic work to life with our recently released products.

Drinking Our Champagne

10:45 AM - 11:15 AM PDT

From Concept to Launch: How Smartsheet Manages Product Development

Come learn just how our teams use Smartsheet to launch new product functionality. Join leaders from our marketing and product teams and follow an idea from concept to completion.

12:30 PM - 12:45 PM PDT

Team Portals: Our Secret Sauce to Stay Focused and Communicate Effortlessly

Come learn tips and tricks for keeping your team on the same page with easy to build portals.

12:45 PM - 1:00 PM PDT

Communication, Consolidated: How to Keep Conversations in Context

Feeling overwhelmed by all the chats, pings, and zings? Join our team to learn how to use chat tools AND Smartsheet to communicate clearly and stay sane.

1:00 PM - 1:15 PM PDT

How to Build a Ticket Intake Process That Actually Works

Join our IT team to see an end-to-end ticketing process, built with our premium solution, Dynamic View, that makes order out of chaos and keeps internal customers working smoothly.

1:15 PM - 1:30 PM PDT

The Only Two Formulas You Need to Know to Become a Data Ninja

Our resident expert will show you the secrets of two of the most powerful formulas in Smartsheet.

1:30 PM - 2:30 PM PDT

Crisis Leadership: How We Used Our Platform, Values, and Expertise to Support Our Community During the Pandemic

The Smartsheet HR leadership team will share their story of navigating the change brought on by 2020, guided by our values, product, and innovation.

Make Your Portfolio Sing

10:45 AM - 11:15 AM PDT

Dynamic Portfolio Management With Control Center and 10,000ft

In this session, learn best practices to make strategic decisions with portfolio and resource management from Smartsheet.

12:30 PM - 12:45 PM PDT

Best-in-Class Project Management

Modern project management is flexible, intuitive, and powerful. Come learn the core tenets you need to succeed in today’s fast-paced world.

12:45 PM - 1:00 PM PDT

Scale Your Project Portfolio with Control Center

Join us for an introduction to portfolio management with Smartsheet Control Center.

1:00 PM - 1:15 PM PDT

Strategic Resource Management With Smartsheet and 10,000ft

Join us to learn how 10,000ft works together with Smartsheet to connect and align strategic resourcing plans with agile project execution.

1:15 PM - 1:30 PM PDT

Add Visibility and Consistency to Your IT Portfolio With the Accelerator for IT PMO Solution

In this session, we’ll cover our approach to IT PMO, research-based best practices, and the way we think effective IT PMOs can find success with Smartsheet.

1:30 PM - 2:30 PM PDT

First-hand Look: Portfolio Management Best Practices

In this session, we’ll take a look at portfolio management in action and discuss the challenges, solutions, and methodologies with an industry leader.

Marketers, Make Your Mark

10:45 AM - 11:15 AM PDT

Beyond Brilliance: Unleash Your Dynamic Marketing Team With Smartsheet

Innovative teams turn to Smartsheet to bring together people, ideas, data, assets, decisions, and next steps. See why dynamic work is the secret behind today’s best marketers.

12:30 PM - 12:45 PM PDT

Turn Marketing Chaos Into a Smooth Operation (Part I)

Join this session to gain an understanding of some of the foundational aspects of our marketing solutions.

12:45 PM - 1:00 PM PDT

Revamp Your Creative Processes and Collaborate Seamlessly (Part II)

See the magic of Smartsheet and Adobe Cloud together in action, the dynamic duo creative teams today need to manage their work and processes.

1:00 PM - 1:15 PM PDT

Share Your Brilliance With the World: Accelerator for Campaign Management (Part III)

Learn how you can empower your marketing teams to increase campaign effectiveness with alignment, visibility, and accountability.

1:15 PM - 1:30 PM PDT

Integrations That Power High-performing Marketing Teams (Part IV)

The key to accomplishing greatness is the right team for the job. Come see how Smartsheet and 10,000ft unlock the potential of your teams.

1:30 PM - 2:30 PM PDT

Marketing Magic in Action: Customer Deep Dive

Marketing teams hurtle past the impossible with Smartsheet, but don’t just take our word for it. Join our discussion for real-world insights.

IT Heroes

10:45 AM - 11:15 AM PDT

The Admin Roadmap

Watch this session to see the latest and greatest capabilities for System Admins.

12:30 PM - 12:45 PM PDT

Best Practices to Secure Your Smartsheet Environment

Join this demo for best practices to configure Smartsheet for security and scale.

12:45 PM - 1:00 PM PDT

How to Configure Smartsheet for Compliance and Governance

Learn how to to get more visibility and insight into usage and implement the data governance controls.

1:00 PM - 1:15 PM PDT

License and User Management at Scale

Join us for a tour of some of our newest capabilities, designed to simplify and centralize user management.

1:15 PM - 1:30 PM PDT

Smartsheet Scales: Larger Sheets and Faster Performance

As your organization grows, you need your systems and processes to scale with you. Smartsheet is built to grow with you.

1:30 PM - 2:30 PM PDT

Build and Support Mission-critical Apps and Solutions

In this session, we’ll build an end-to-end solution with the power to scale across your business.

Mission: Possible

10:45 AM - 11:15 AM PDT

Digital Transformation: What Does It Mean For the Public Sector and How Can You Achieve It?

Join this session for a discussion with public sector leaders for insights into accelerated digital transformation, and how to succeed.

12:30 PM - 12:45 PM PDT

Level Up: How to Streamline IT Projects and Operations

Join this session to hear other public sector customers share how they use Smartsheet to optimize and manage their IT projects and operations.

12:45 PM - 1:00 PM PDT

Leading Through Change: Disaster and Pandemic Response Lessons Learned

This session features one of our government customers as they walk us through how they used Smartsheet to quickly respond to the COVID-19 pandemic.

1:00 PM - 1:15 PM PDT

Modernize Your Building and Facilities Management Processes

Join this session to learn how existing customers have used Smartsheet to revamp their facilities and building management processes.

1:15 PM - 1:30 PM PDT

Best Practices for Scaling Your Operations

Join this session for a discussion with one government agency using Smartsheet to manage their operations workflow.

1:30 PM - 2:30 PM PDT

Customer Panel: Public Sector

Hear public sector leaders discuss how they leverage Smartsheet to increase their organization’s productivity.

9:00 AM

9:00 AM - 10:30 AM PDT

Live broadcast: Opening Keynote & Product Announcements

General Sessions

Join us live for what’s new and what’s next from Smartsheet; customer innovation: Join us live for fresh inspiration; closing: Join us live for a celebration of our community.

10:45 AM

10:45 AM - 11:15 AM PDT

Built to Last: New Solutions to Scale Program Across Your Enterprise

Process Perfection

Come see how some of our advanced capabilities form the foundation for complex solutions – and building them is easier than ever.

10:45 AM - 11:15 AM PDT

Product Roadmap Showcase

Turn To-do Into Done

Come see some of our newly released capabilities in action, including new enhancements to dashboards, reports, and more.

10:45 AM - 11:15 AM PDT

Beyond Brilliance: Unleash Your Dynamic Marketing Team With Smartsheet

Marketers, Make Your Mark

Innovative teams turn to Smartsheet to bring together people, ideas, data, assets, decisions, and next steps. See why dynamic work is the secret behind today’s best marketers.

10:45 AM - 11:15 AM PDT

Digital Transformation: What Does It Mean For the Public Sector and How Can You Achieve It?

Mission: Possible

Join this session for a discussion with public sector leaders for insights into accelerated digital transformation, and how to succeed.

10:45 AM - 11:15 AM PDT

The Admin Roadmap

IT Heroes

Watch this session to see the latest and greatest capabilities for System Admins.

10:45 AM - 11:15 AM PDT

From Concept to Launch: How Smartsheet Manages Product Development

Drinking Our Champagne

Come learn just how our teams use Smartsheet to launch new product functionality. Join leaders from our marketing and product teams and follow an idea from concept to completion.

10:45 AM - 11:15 AM PDT

Dynamic Portfolio Management With Control Center and 10,000ft

Make Your Portfolio Sing

In this session, learn best practices to make strategic decisions with portfolio and resource management from Smartsheet.

10:45 AM - 11:15 AM PDT

Get Started With Smartsheet

Start From the Beginning

What exactly IS Smartsheet? And what do you need to know before you get started? In this session, we’ll review the components of Smartsheet and also the key information to get familiar before you dive in and start working in Smartsheet – including components, user types, and permissions.

11:30 AM

11:30 AM - 12:30 PM PDT

Live: Smartsheet Executive Q&A

General Sessions

Join our executive team for this live discussion.

12:30 PM

12:30 PM - 12:45 PM PDT

Request Management Nirvana: How to Use Smartsheet to Master Multi-step Processes

Process Perfection

In this session, you’ll learn how to collect information using forms and manage multi-step processes like work ticketing and vendor management.

12:30 PM - 12:45 PM PDT

Sheet Fundamentals

Start From the Beginning

What exactly IS Smartsheet and how do you get started? In this session, we’ll cover the basics.

12:30 PM - 12:45 PM PDT

Best Practices to Secure Your Smartsheet Environment

IT Heroes

Join this demo for best practices to configure Smartsheet for security and scale.

12:30 PM - 12:45 PM PDT

Best-in-Class Project Management

Make Your Portfolio Sing

Modern project management is flexible, intuitive, and powerful. Come learn the core tenets you need to succeed in today’s fast-paced world.

12:30 PM - 12:45 PM PDT

Manage Document Workflows Faster

Turn To-do Into Done

Join us to see how you can quickly generate customized documents from Smartsheet, so your team can move forward with speed and confidence.

12:30 PM - 12:45 PM PDT

Turn Marketing Chaos Into a Smooth Operation (Part I)

Marketers, Make Your Mark

Join this session to gain an understanding of some of the foundational aspects of our marketing solutions.

12:30 PM - 12:45 PM PDT

Level Up: How to Streamline IT Projects and Operations

Mission: Possible

Join this session to hear other public sector customers share how they use Smartsheet to optimize and manage their IT projects and operations.

12:30 PM - 12:45 PM PDT

Team Portals: Our Secret Sauce to Stay Focused and Communicate Effortlessly

Drinking Our Champagne

Come learn tips and tricks for keeping your team on the same page with easy to build portals.

12:45 PM

12:45 PM - 1:00 PM PDT

Revamp Your Creative Processes and Collaborate Seamlessly (Part II)

Marketers, Make Your Mark

See the magic of Smartsheet and Adobe Cloud together in action, the dynamic duo creative teams today need to manage their work and processes.

12:45 PM - 1:00 PM PDT

Solution Building Best Practices

Process Perfection

Streamline your work and simplify your team's experience with newly released capabilities, announced at ENGAGE'20.

12:45 PM - 1:00 PM PDT

How to Configure Smartsheet for Compliance and Governance

IT Heroes

Learn how to to get more visibility and insight into usage and implement the data governance controls.

12:45 PM - 1:00 PM PDT

Leading Through Change: Disaster and Pandemic Response Lessons Learned

Mission: Possible

This session features one of our government customers as they walk us through how they used Smartsheet to quickly respond to the COVID-19 pandemic.

12:45 PM - 1:00 PM PDT

Scale Your Project Portfolio with Control Center

Make Your Portfolio Sing

Join us for an introduction to portfolio management with Smartsheet Control Center.

12:45 PM - 1:00 PM PDT

Collaboration Fundamentals

Start From the Beginning

Collaboration is a main ingredient for any successful team. Join us to learn our best collaboration hacks and strategies to bring your team together.

12:45 PM - 1:00 PM PDT

Communication, Consolidated: How to Keep Conversations in Context

Drinking Our Champagne

Feeling overwhelmed by all the chats, pings, and zings? Join our team to learn how to use chat tools AND Smartsheet to communicate clearly and stay sane.

12:45 PM - 1:00 PM PDT

Seamless Content Collaboration Made Easy

Turn To-do Into Done

In this session, we’ll show you how to get a variety of content reviewed and approved faster in Smartsheet, while tracking each step along the way.

1:00 PM

1:00 PM - 1:15 PM PDT

How to Build a Ticket Intake Process That Actually Works

Drinking Our Champagne

Join our IT team to see an end-to-end ticketing process, built with our premium solution, Dynamic View, that makes order out of chaos and keeps internal customers working smoothly.

1:00 PM - 1:15 PM PDT

Share Your Brilliance With the World: Accelerator for Campaign Management (Part III)

Marketers, Make Your Mark

Learn how you can empower your marketing teams to increase campaign effectiveness with alignment, visibility, and accountability.

1:00 PM - 1:15 PM PDT

License and User Management at Scale

IT Heroes

Join us for a tour of some of our newest capabilities, designed to simplify and centralize user management.

1:00 PM - 1:15 PM PDT

Work Anywhere: Unlocking the Potential of the Re-Designed Mobile App

Turn To-do Into Done

Whether you’re an old pro or interested in new ways to use Smartsheet on your phone, join us for a deep dive into new features (and tips!) to make the most of our mobile app.

1:00 PM - 1:15 PM PDT

Modernize Your Building and Facilities Management Processes

Mission: Possible

Join this session to learn how existing customers have used Smartsheet to revamp their facilities and building management processes.

1:00 PM - 1:15 PM PDT

Strategic Resource Management With Smartsheet and 10,000ft

Make Your Portfolio Sing

Join us to learn how 10,000ft works together with Smartsheet to connect and align strategic resourcing plans with agile project execution.

1:00 PM - 1:15 PM PDT

Connect Your Tech Ecosystem to Knock Down Information Silos

Process Perfection

Take your work to the next level by being able to easily manipulate, track, plan, and collaborate on data from across your tech stack.

1:00 PM - 1:15 PM PDT

Reporting and Dashboard Fundamentals

Start From the Beginning

Learn different strategies for shining light on the work your team has in-flight. Cut down on status reports and drive improved decision making.

1:15 PM

1:15 PM - 1:30 PM PDT

The Only Two Formulas You Need to Know to Become a Data Ninja

Drinking Our Champagne

Our resident expert will show you the secrets of two of the most powerful formulas in Smartsheet.

1:15 PM - 1:30 PM PDT

Best Practices for Scaling Your Operations

Mission: Possible

Join this session for a discussion with one government agency using Smartsheet to manage their operations workflow.

1:15 PM - 1:30 PM PDT

Add Visibility and Consistency to Your IT Portfolio With the Accelerator for IT PMO Solution

Make Your Portfolio Sing

In this session, we’ll cover our approach to IT PMO, research-based best practices, and the way we think effective IT PMOs can find success with Smartsheet.

1:15 PM - 1:30 PM PDT

Automate Workflows and Share Data Across Enterprise Platforms With Bridge by Smartsheet

Process Perfection

Join us to tour our out-of-box integrations and learn ways to build your own workflows (without a single line of code) with CRM tools, chatbots, and advanced Smartsheet functionality.

1:15 PM - 1:30 PM PDT

Project Management and Content Collaboration Fundamentals

Start From the Beginning

Join us to learn about how to set up and manage a project sheet and how to effectively collaborate on content with your team.

1:15 PM - 1:30 PM PDT

Smartsheet Scales: Larger Sheets and Faster Performance

IT Heroes

As your organization grows, you need your systems and processes to scale with you. Smartsheet is built to grow with you.

1:15 PM - 1:30 PM PDT

Automation, Unlocked: Build Workflows to Do Your Work

Turn To-do Into Done

Learn how to build code-free, automated solutions in Smartsheet, designed to reduce the amount of time you spend on repetitive, manual work.

1:15 PM - 1:30 PM PDT

Integrations That Power High-performing Marketing Teams (Part IV)

Marketers, Make Your Mark

The key to accomplishing greatness is the right team for the job. Come see how Smartsheet and 10,000ft unlock the potential of your teams.

1:30 PM

1:30 PM - 2:30 PM PDT

Crisis Leadership: How We Used Our Platform, Values, and Expertise to Support Our Community During the Pandemic

Drinking Our Champagne

The Smartsheet HR leadership team will share their story of navigating the change brought on by 2020, guided by our values, product, and innovation.

1:30 PM - 2:30 PM PDT

From Intake to Archive: The Anatomy of a Complete Solution

Turn To-do Into Done

In this session, we’ll bring everything together to create a complete project intake solution in Smartsheet.

1:30 PM - 2:30 PM PDT

First-hand Look: Portfolio Management Best Practices

Make Your Portfolio Sing

In this session, we’ll take a look at portfolio management in action and discuss the challenges, solutions, and methodologies with an industry leader.

1:30 PM - 2:30 PM PDT

Customer Spotlight: How to Scale Process From a Single Team to Your Entire Company

Process Perfection

See it all come together in this session led by a Smartsheet customer who is bringing dynamic work to life with our recently released products.

1:30 PM - 2:30 PM PDT

Build and Support Mission-critical Apps and Solutions

IT Heroes

In this session, we’ll build an end-to-end solution with the power to scale across your business.

1:30 PM - 2:30 PM PDT

Customer Panel: Public Sector

Mission: Possible

Hear public sector leaders discuss how they leverage Smartsheet to increase their organization’s productivity.

1:30 PM - 2:30 PM PDT

Fundamentals of Building a Solution

Start From the Beginning

In this session, we’ll take the basics you’ve learned about Smartsheet and build an end-to-end solution together.

1:30 PM - 2:30 PM PDT

Marketing Magic in Action: Customer Deep Dive

Marketers, Make Your Mark

Marketing teams hurtle past the impossible with Smartsheet, but don’t just take our word for it. Join our discussion for real-world insights.

2:30 PM

2:30 PM - 3:00 PM PDT

Live: Community Celebration with Michael Franti

General Sessions

It wouldn't be ENGAGE without a party! Join us live for some fun and surprises as we celebrate you.

Explore learning tracks designed just for you.

We’ve created eight learning tracks for all skill levels. Pick a single track or build your own adventure.

Start from the beginning: Smartsheet fundamentals

Just getting started with Smartsheet, or brand new to the platform? This track is all about the foundational building blocks of dynamic work and the basics you need to transform the way you collaborate, automate workflows, and more. Perfect if you're just getting started with Smartsheet.

Turn to-do into done: Make CWM solutions work for you

Learn to combine multiple Smartsheet features into more effective solutions for your team, whatever your industry or role. This track is a great fit if you have some familiarity with Smartsheet, but may not be an expert quite yet.

Process perfection: Scale your business program to new teams and platforms

Turn your team’s work into a structured program with advanced Smartsheet capabilities to package solutions and automate workflows across platforms. This track includes some of our most advanced sessions and is designed for those looking to deepen their Smartsheet expertise.

Drinking our champagne: How Smartsheet uses Smartsheet

Hop into the driver’s seat with the Smartsheet team, as we share how we use our platform to run our business and effectively collaborate, optimize processes, and more. From HR to our marketing teams, you’ll get a behind-the-scenes tour of our dynamic enterprise. 

Make your portfolio sing: Portfolio and resource management

This track is all about project, portfolio, and resource management. We’ll start with the basics of project management, then build on those fundamentals with best practices to automate project provisioning for accurate reporting and how to build the right team for the job.

Marketers, make your mark: Solutions for today’s marketing teams

Go in-depth with our newest capabilities designed to help marketing and creative teams create eye-catching campaigns, extraordinary in-person and virtual events, and offer best-in-class marketing and creative services.

IT heroes: Confidently control and scale the Smartsheet platform

IT pros, this track is for you. Learn new capabilities and tried-and-true best practices, built to empower IT teams across the globe to embrace today’s ever-expanding software landscape securely without breaking a sweat.

Mission: possible: Increase public sector productivity in an ever-changing economy

This track is designed just for the public sector. No matter how complex your organization, Smartsheet will help keep your organization aligned, agile, and focused on achieving your mission with our secure and reliable platform.

Earn Project Management Institute PDUs

Most sessions qualify for the Project Management Institute (PMI) continuing education professional development units (PDUs).

ENGAGE’20 won’t be the same without you!

Register now